FAQs

Clearing cache and cookies can resolve loading problems and ensure you see the latest site content. Note that stored logins and some settings may be removed.

Quick shortcut: press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac) to open the clear-data dialog in most browsers.

Common steps:

  • Desktop browsers (Chrome, Edge, Firefox): Settings > Privacy or History > Clear browsing data.
  • Safari (Mac/iOS): Settings > Safari > Clear History and Website Data.
  • Android: Settings > Apps > Browser > Storage > Clear Data / Clear Cache.

If you do not want to lose saved data, use a private/incognito window as a temporary alternative.

Customer Services Center

Supporting customers all related matters to the order processing, application status, after-sales service.

CONTACT US 24/7, EVEN HOLIDAYS